Our Locations
We have practices across Sydney, the coast and the Illawarra, and online. You can also access counselling through Zoom, Teams or Meet.
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St Leonards
Suite 3, Level 4/66 Pacific Highway
St Leonards NSW 2065
T:(02) 8004 9966 View details
Ryde
Suite 7, 117 North Road
Ryde NSW 2112
T:(02) 8004 9966 View details
West Ryde
79 Ryedale Rd
West Ryde NSW 2114
T:(02) 8004 9966 View details
Online
Teams - Zoom - Meet
Online
T:(02) 8205 0566 View details
Cronulla
Level 1, 26-32 Ewos Parade
Cronulla NSW 2230
T:(02) 8004 9961 View details
Earlwood
Boomerang Ave
Earlwood NSW 2206
T:(02) 8004 9969 View details
Glebe
1 Arundel St
Glebe NSW 2037
T:(02) 8094 1796 View details
Elizabeth Street
411/185 Elizabeth St
Sydney NSW 2000
T:(02) 8205 0566 View details
Miranda
29 Kiora Road
Miranda NSW 2228
T:(02) 8004 9960 View details
Surry Hills
302/88 Foveaux St
Surry Hills NSW 2010
T:(02) 8094 1790 View details
Bondi Junction
404/332 Oxford Street
Bondi Junction NSW 2022
T:(02) 8094 1792 View details
Parramatta
26 Marion Street
Parramatta NSW 2150
T:(02) 8897 0803 View details
Castle Hill
Suite 14, 15-17 Terminus St
Castle Hill NSW 2154
T:(02) 8090 0817 View details
Caringbah
Level 1, 418 Kingsway
Caringbah NSW 2229
T:(02) 8094 1799 View details
Erina Central Coast
Suite 10, 166A The Entrance Rd
Erina NSW 2250
T:(02) 8004 5170 View details
Dapto
Laver Road
Dapto NSW 2530
T:(02) 4210 6170 View details
Wollongong
81 Keira St
Wollongong NSW 2500
T:(02) 4210 6170 View details
Macquarie Street
504/135-137 Macquarie St
Sydney NSW 2000
T:(02) 8205 0566 View details
Cabramatta

Cabramatta West NSW 2166
T:(02) 8897 0803 View details
Campbelltown
3/167 Queen St
Campbelltown NSW 2650
T:(02) 8897 0811 View details
Dulwich Hill
Challis Ave
Dulwich Hill NSW 2203
T:02 8004 9963 View details
Lilyfield
1/358 Catherine St
Lilyfield, NSW 2040
T:(02) 8007 7337 View details
North Strathfield
Level 1/5 George St
North Strathfield NSW 2137
T:(02) 8004 9964 View details
Norwest
Suite 20/1 Maitland Place
Norwest NSW 2153
T:(02) 8820 0717 View details
Stanhope Gardens
1 View St
Stanhope Gardens NSW 2768
T:(02) 8820 0717 View details
Beecroft
Karril Ave
Beecroft NSW 2119
T:(02) 8820 0717 View details
Bella Vista
Q Central Building, Suite 208A, 10 Norbrik Drive
Bella Vista NSW 2153
T:(02) 8820 0717 View details
Hornsby
202/16 Hunter St
Hornsby NSW 2077
T:(02) 8004 9965 View details
Northbridge
343 Sailors Bay Rd
Northbridge NSW 2063
T:(02) 8094 1793 View details
Chatswood
54/47 Neridah St
Chatswood NSW 2067
T:(02) 8004 8510 View details
Mosman
The Cottage, 44 Avenue Road
Mosman NSW 2088
T:(02) 8897 0810 View details
Cremorne
4/350 Military Rd
Cremorne NSW 2090
T:(02) 8897 0810 View details
Lane Cove
Room 3, 67 Burns Bay Rd
Lane Cove NSW 2066
T:(02) 8002 1201 View details
Narrabeen
9/12 Rickard Rd
North Narrabeen NSW 2101
T:(02) 8404 0622 View details
Dee Why (Narraweena)
Mundara Place
Narraweena NSW 2099
T:(02) 8404 0622 View details
Kogarah
Suite 5.01, Level 5, 15 Kensington Street
Kogarah NSW 2217
T:(02) 8897 0806 View details
Gosford
54 Hills St
North Gosford NSW 2250
T:(02) 8094 1785 View details
(02) 8205 0566
Mon-Fri: 9:00am - 6:00pm
Booking Request
We'll be in touch the same business day with some great options.


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    Thanks!

    We have received your enquiry.

    We will call you today to discuss your enquiry. normally within 2 hours.

    We offer each caller a personalised service to help you to make an informed choice about counselling. Part of our service is to take the time to answer your important questions and to help you decide on the practitioner who is best suited to your needs.

    On busier days there may be a delay. Please wait as we will call you and intend to offer you our full attention and assistance within 24 hours.

    With ‘Associated Counsellors’ you are in good hands assured that your therapist is professionally registered and bound by a code of professional ethics and conduct.

    No matter what your grief looks like, counselling can guide you through it.

    Days can feel strangely loud or impossibly quiet.

    Ordinary tasks take more effort. Important dates sneak up.

    Read more

    If you’re moving through recent or long-standing loss, you don’t have to do it alone.

    Our experienced counsellors offer calm, steady support to help you carry what’s happened and rebuild your life gently, step by step.

    You can see one of our clinicians in person at any of these practices, or online.

    Signs to notice

    Is this you?

    Some of the signs of grief people describe.

    • Feelings of sadness
    • Emotional numbness or shock
    • Waves of anger or guilt
    • Difficulty concentrating or making decisions
    • Sleep disturbances or physical exhaustion
    • Longing and vivid dreams

    Clinicians offering grief counselling

    Call us and we will help you choose.

    Mike

    Mike

    Clinical Psychologist & Couple Counsellor

    Online

    Mike has a Doctorate in Clinical Psychology and over 20 years experience working with individuals and couples. His success as a counsellor is consistently demonstrated by the deep clinical relationship he has with clients.

    Individuals ✓Couples ✓After hours ✓

    Phone bookings weekdays 9am-6pm02 8205 0566
    Book with Mike
    Neri

    Neri

    Counsellor & Relationship Therapist

    CabramattaOnline

    Neri is a Masters-qualified counsellor and psychotherapist with over 10 years experience working with both individuals and couples. Compassionate and insightful, Neri empowers her clients to transform their lives and relationships.

    Individuals ✓Couples ✓After hours ✓Vietnamese ✓

    Phone bookings weekdays 9am-6pm02 8205 0566
    Book with Neri
    Revi

    Revi

    Counsellor & Relationship Therapist

    Bondi JunctionOnline

    Revi holds a Master of Social Work (Counselling) and has over 20 years experience counselling both individuals and couples. Compassionate and client-centred, Revi is passionate about helping her clients navigate life’s challenges.

    Individuals ✓Couples ✓After hours ✓Hebrew ✓

    Phone bookings weekdays 9am-6pm02 8205 0566
    Book with Revi
    Paul

    Paul

    Registered Psychologist

    St LeonardsOnline

    Paul is a Registered Psychologist and SIRA-accredited practitioner with a background in the corporate space. Empathetic and personable, Paul is dedicated to supporting meaningful change in the lives of his clients.

    Individuals ✓After hours ✓

    Megan

    Megan

    Counsellor & Relationship Therapist

    St LeonardsNarrabeenOnline

    Megan is a Registered Counsellor with extensive experience supporting individuals and couples. Warm and empathetic, Megan uses an evidence-based, person-centred approach to help clients gain insight and create meaningful change. She is also an Accredited Mediator.

    Individuals ✓Couples ✓After hours ✓

    Wade

    Wade

    Counsellor & Psychotherapist

    CaringbahOnline

    Wade is a tertiary-qualified Registered Counsellor with almost a decade of experience across hospital, community and private-practice settings. Warm and grounded, Wade works with individuals, creating a trusting space to allow for deep reflection.

    Individuals ✓After hours ✓

    Sue

    Sue

    Registered Counsellor

    Surry Hills

    Sue is a Masters-qualified counsellor. Compassionate and authentic, Sue supports individuals to better understand the interplay between their internal world and their external relationships.

    Individuals ✓After hours ✓

    Neera

    Neera

    Registered Psychotherapist

    Surry Hills

    Neera is a Masters-qualified psychotherapist. Empathetic, thoughtful and intuitive, Neera works with individuals to strengthen their identity and reshape patterns.

    Individuals ✓

    Claire

    Claire

    Counsellor & Relationship Therapist

    Sydney CBDOnline

    Claire is a Masters-qualified Registered Counsellor and Psychotherapist working with individuals and couples on relationships, attachment and emotional wellbeing. Warm and collaborative, she creates a supportive space for clients to work through what feels difficult, at their own pace.

    Individuals ✓Couples ✓Weekends ✓

    Petra

    Petra

    Registered Counsellor

    RydeOnline

    Petra is a highly skilled, tertiary-qualified counsellor with almost 10 years experience supporting clients' mental health. Insightful and altruistic, Petra creates a safe space to support her clients to lead more fulfilling lives.

    Individuals ✓After hours ✓

    Christine

    Christine

    Counsellor & Relationship Therapist

    Lane Cove

    Christine is a tertiary-qualified counsellor with over 20 years experience working with individuals and couples. She emphasises a collaborative approach to therapy, working with the client as an active partner in their treatment.

    Individuals ✓Couples ✓Weekends ✓

    Naomi

    Naomi

    Psychologist & Couples Counsellor

    Bondi JunctionOnline

    Naomi is a Registered Psychologist with over 20 years experience. Warm, empathetic and client-centred, Naomi works with individuals and couples to draw on their strengths to overcome difficulties. She is Gottman certified.

    Individuals ✓Couples ✓

    Jenna

    Jenna

    Accredited Mental Health Social Worker & Couple Therapist

    West RydeOnline

    Jenna is an Accredited Mental Health Social Worker with over 15 years' experience across government health services and private practice. Warm and trauma-informed, Jenna works with individuals and couples to build safety, understanding and stronger connection, and build more secure connections with themselves and others.

    Individuals ✓Couples ✓After hours ✓

    David

    David

    Clinical Psychologist

    Stanhope GardensOnline

    David is a Masters-qualified Clinical Psychologist. Warm, authentic and non-judgemental, David supports his clients by carefully attuning to their needs, and imparting practical skills to build emotional insight and wellbeing.

    Individuals ✓After hours ✓

    Dinah

    Dinah

    Registered Counsellor

    Sydney CBDOnline

    Dinah is a degree-qualified counsellor with almost 10 years experience. Empathetic and optimistic, Dinah works in partnership with her clients, empowering them to bring about positive change and feel happier in their lives.

    Individuals ✓After hours ✓

    Jonathan

    Jonathan

    Registered Counsellor

    NorwestOnline

    Jonathan is a tertiary-qualified counsellor with over 10 years experience working with adults and adolescents. Authentic and compassionate, Jonathan provides practical support, equipping clients with the skills and capacity to be their best.

    Individuals ✓Weekends ✓

    Atia

    Atia

    Counsellor & Relationship Therapist

    GlebeOnline

    Atia is a degree-qualified counsellor with over 15 years experience working with individuals and couples. Compassionate and supportive, Atia supports her clients to develop self-awareness, empowering them to improve their wellbeing.

    Individuals ✓Couples ✓Weekends ✓Czech ✓

    Graciela

    Graciela

    Counsellor & Relationship Therapist

    DaptoOnline

    Graciela is a Masters-qualified counsellor with over 15 years experience working with individuals and couples. With a gentle approach, Graciela helps her clients develop awareness and gain control of their lives and relationships.

    Individuals ✓Couples ✓Weekends ✓Spanish ✓

    Howard

    Howard

    Registered Psychologist

    NarraweenaOnline

    Howard is a Registered Psychologist with over 25 years experience working with individuals, couples and families. He uses a practical but supportive approach, aiming to assist his clients to achieve their goals as quickly as possible.

    Individuals ✓Couples ✓Weekends ✓

    Chris

    Chris

    Counsellor & Psychotherapist

    Surry HillsOnline

    Chris is a Masters-qualified Counsellor and Psychotherapist who works with individuals and couples. Open and empathetic, Chris draws on his clients’ curiosity, creativity and inherent strengths to make a meaningful and empowering difference in their lives.

    Individuals ✓Couples ✓After hours ✓

    Daniela

    Daniela

    Registered Psychologist

    BeecroftOnline

    Daniela is a Registered Psychologist with over 20 years’ experience. Warm, empathetic and deeply humanistic, she creates a space where clients feel genuinely heard, challenged and empowered to make meaningful change.

    Individuals ✓Weekends ✓Portuguese ✓

    Di

    Di

    Counsellor & Psychotherapist

    Online

    Di is a Masters-qualified counsellor with over 10 years private practice experience. Empathic and collaborative, she works alongside her clients to make sense of what they are facing and find a way forward.

    Individuals ✓Couples ✓

    Laura

    Laura

    Counsellor & Relationship Therapist

    CronullaOnline

    Laura is a Masters-qualified counsellor with extensive experience. Known for her warm and grounded presence, Laura helps individuals, couples and parents to uncover their own capacity for healing and meaningful change.

    Individuals ✓Couples ✓Weekends ✓

    Silvia

    Silvia

    Registered Counsellor

    MosmanOnline

    Silvia is a Registered Counsellor & Psychotherapist with qualifications in counselling, psychology and Somatic Experiencing®. Compassionate and supportive, Silvia works with individuals to manage life’s challenges.

    Individuals ✓After hours ✓

    Andrea

    Andrea

    Psychologist & Couples Counsellor

    Chatswood

    Andrea is a Registered Psychologist with over 20 years experience working with individuals and couples. Andrea helps her clients process and regulate their emotions, working with mind and body to sustain long-lasting change.

    Individuals ✓Couples ✓Weekends ✓German ✓

    Gaul

    Gaul

    Accredited Mental Health Social Worker & Relationship Counsellor

    CampbelltownOnline

    Gaul is an Accredited Mental Health Social Worker with over 17 years experience supporting individuals, couples and families, in hospital settings and private practice. Transparent, curious and collaborative, he works in partnership with his clients.

    Individuals ✓Couples ✓

    John

    John

    Counsellor & Relationship Therapist

    Online

    John is a tertiary-qualified counsellor and one of our most experienced therapists. John works with individuals and couples to build awareness of the patterns behind their decisions and lead more empowered and fulfilling lives. He is Gottman qualified.

    Individuals ✓Couples ✓

    Rose

    Rose

    Counsellor & Couple Therapist

    Sydney CBDOnline

    Rose is a Masters-qualified counsellor and Registered Mental Health Social Worker with over 20 years experience. Working with both individuals and couples, Rose empowers her clients to enhance their wellbeing and achieve their goals.

    Individuals ✓Couples ✓

    Pauline

    Counsellor & Relationship Therapist

    ErinaOnline

    Pauline is a Registered Counsellor with almost 20 years of experience in both New Zealand and Australia. Warm and caring, Pauline works with individuals, couples and families, helping them build understanding and stronger connections.

    Individuals ✓Couples ✓Weekends ✓

    Alexandra

    Counsellor & Relationship Counsellor

    EarlwoodOnline

    Alexandra is a degree-qualified counsellor and relationship therapist with 15 years of experience across government and not-for-profit services. Accepting and down-to-earth, Alexandra works with individuals and couples, inviting clients to come as they are and work towards meaningful change.

    Individuals ✓Couples ✓Weekends ✓Greek ✓

    Sharon

    Registered Psychologist

    HornsbyOnline

    Sharon is a Registered Psychologist with over 15 years experience. Curious and supportive, Sharon looks beneath the distress rather than settling on a label, helping clients understand themselves and make lasting change.

    Individuals ✓After hours ✓

    Daniel

    Counsellor & Relationship Therapist

    Bondi JunctionOnline

    Daniel is a tertiary-qualified counsellor with over 10 years of experience, working with both individuals and couples. Easy to talk to and quick to build trust, Daniel recognises each person’s strengths and helps them gain greater agency in their lives.

    Individuals ✓Couples ✓After hours ✓

    Theodora

    Psychologist & Relationship Counsellor

    Dulwich HillOnline

    Theodora is a Registered Psychologist with over 10 years of experience, working with both individuals and couples. Warm and compassionate, Theodora helps her clients make sense of their experiences and build stronger, more secure relationships.

    Individuals ✓Couples ✓Weekends ✓Greek ✓

    David

    Psychologist & Executive Coach

    Surry HillsOnline

    David is a Registered Psychologist with more than 20 years of experience working with leaders and the organisations they run. Thoughtful and attentive, David helps his clients reconnect with a sense of purpose and belonging.

    Individuals ✓Weekends ✓

    Ali

    Counsellor & Couples Therapist

    ParramattaOnline

    Ali is a Masters-qualified counsellor with over 15 years of experience. Calm and compassionate, Ali works with individuals and couples, helping them feel safe, understood and better equipped to move forward.

    Individuals ✓Couples ✓Weekends ✓Arabic ✓

    See all our clinicians

    Not sure who to choose?

    Call 02 8205 0566

    Weekdays 9am to 6pm, a person answers

    Request a callback

    After hours, or any time

    Why people choose us

    How we help you find the right clinician

    We have practices across Sydney, the coast and the Illawarra, and a full telehealth team. Our intake specialists know who works with what, and they will point you to the right person, whether that is near home, near work or online.

    Step 1

    A person answers the phone

    Call us weekdays between 9am and 6pm and one of our intake team picks up. They will ask what is going on and talk you through the options before you commit to anything.

    Step 2

    We match you to a clinician

    The fit between you and your therapist is the strongest thing we know of for making therapy work. We match on what you are facing, the approach you prefer, gender, language and how far you can travel.

    Step 3

    Your booking is scheduled

    We confirm your booking in writing so that you know when and where you’ll be meeting your new therapist.

    The guide

    When someone you love is gone, everything changes. We can help you find a way forward.

    Find footing when the ground has shifted

    When life tilts and nothing feels solid, we slow the pace right down. Simple steps, steady check-ins, and practical anchors to help you stabilise, hour by hour if needed.

    Navigate the waves of grief

    Tears, numb spells, anger, the relentless “what ifs.” We make room for all of it, then gently untangle the stories you’re carrying so they hurt less and make more sense.

    Managing overwhelm

    From sleepless nights to panic in the supermarket aisle, we’ll share practical tools for breathing through it, grounding yourself, and resting.

    Build Your Life after Loss

    From returning to work and parenting to anniversaries and holidays, we’ll plan together for hard days and build small, meaningful routines.

    Your pace. Your path.

    Our work is compassionate, paced, and focused on what helps you today and tomorrow.
    One conversation is all it takes. We’re here when you’re ready.

    Let us help you find the right grief counsellor.

    Starting can feel daunting. We make it simple.

    Personal match

    Tell us about your loss and what you need. We’ll connect you with a counsellor who fits your preferences and pace.

    Quick appointments, clear steps

    Most people are seen within a week. We’ll guide you from first contact to first session.

    Sydney & online

    Choose from practices across Sydney, the coast and the Illawarra, or meet online, support that fits your life.

    Grief Counselling in Sydney

    How Therapy Can Support You Through Loss

    Understanding Grief

    Grief isn’t a straight line. It doesn’t follow neat steps or a set timeframe. One day it can feel heavy and raw; the next it feels far away or not there at all. It can crash in like a wave or come in slow, quiet ripples.

    We tend to think of grief when someone dies. But you can also feel grief after big changes in your life, like a divorce, losing your job, getting sick, having a miscarriage, or a falling-out with someone important. 

    Sometimes, it’s not even about a person or event, but about losing a part of who you were or the life you used to have.

    Common symptoms of grief include:

    • Emotional numbness or shock
    • Waves of anger or guilt
    • Difficulty concentrating or making decisions
    • Sleep disturbances or physical exhaustion
    • Longing and vivid dreams
    • Disconnection from others, even those who are grieving the same loss

    These reactions are normal and deeply personal. No two people grieve the same way. Some feel their grief immediately, while others may not process it for months or even years.

    In Australia, it’s recognised that grief isn’t a mental disorder, but it does impact mental health. When grief lingers intensely and starts to affect daily functioning, it may develop into Prolonged Grief Disorder (PGD) or complicate existing conditions like depression and anxiety.

    But here’s what’s important: you don’t have to “qualify” your grief to seek help. Counselling provides a safe space to understand and work through grief, no matter how it looks.

    Why Counselling Makes a Difference

    Grief is often too heavy to carry alone. Counselling gives you a place to talk it through and figure out what to do next. Here’s what you can expect from a skilled counsellor: 

    Be heard without judgment
    Friends and family mean well, but grief can still feel lonely. With a counsellor, you don’t have to explain yourself. Say whatever comes up, big or small, without pressure or judgment.

    Get help making sense of it all
    Grief can be overwhelming, you might be flooded by sudden memories, tough dreams, and mixed feelings. A counsellor helps you make sense of it all, helping you to settle all of those feelings in a way that you can cope with, and that honours your experience.

    Get tools to feel better
    The goal of counselling isn’t for you to “just get over it.” It’s practical: what to do on birthdays and anniversaries, how to handle mornings and nights, getting sleep and meals back on track, how you talk to yourself, and who to lean on. These small steps add up.

    When to Seek Counselling for Grief

    Not sure if it’s time to talk to someone? Grief shifts day to day, and it’s normal to be unsure about reaching out.  People tend to experience one of two types of grief:  

    Normal Grief

    Normal grief has no specific timeline: you may feel it intensely for a few weeks or in waves for months or maybe even years.  But the trend is one of gradually feeling better. Feelings of sadness, anger, or hopelessness slowly fade, and you start feeling like yourself again.  

    Complex Grief

    Sometimes grief stays intense and disruptive for months on end. You may feel stuck, trapped in guilt, or unable to imagine a future. This is known as prolonged or complicated grief, and you may need counselling to help open a path forward.

    Complex grief is more likely if your loss is sudden or traumatic, if you are trying to cope with mental health challenges, or if you lack good support.

    In short, if the pain eases, slowly but surely, you’re likely moving through grief in a typical way. If it doesn’t let up and daily life stays hard for months, that’s a sign to get extra support.

    What to Expect in Sessions

    • A safe space to share even uncomfortable feelings like regret or anger
    • Guided discussion about triggers: birthdays, sudden reminders, anniversaries
    • Emotional tools: grounding techniques, journaling prompts, gentle routines
    • Gentle pacing that adjusts to your energy, not forcing “closure”
    • An optional family or narrative exploration to honour the person who died

    Sessions are uniquely tailored to you. A counsellor will offer healing tools shaped by your lived experience, not copied and pasted from generic advice.

    Taking the Next Step

    If recent grief or a loss from long ago feels heavy, counselling can help. You don’t need to wait for a crisis. And you don’t need a formal diagnosis. It’s about having someone trained to sit with grief alongside you and guide you through it.

    When you’re ready, contact  Associated Counsellors & Psychologists online or via telephone.  We’ll match you with the right counsellor with experience in grief and bereavement for an in-person or online session.

    Emergency Support Resources

    If you are feeling overwhelmed, unsafe, or in crisis, immediate help is available. You don’t have to face this alone. The following services provide 24/7 support across Australia:

    • Lifeline Australia  24/7 crisis support and suicide prevention services.
      📞 Call: 13 11 14
    • Beyond Blue Support Service   For mental health support, including grief, anxiety, and depression.
      📞 Call: 1300 22 4636
    • Suicide Call Back Service   Professional 24/7 telephone and online counselling for people affected by suicide.
      📞 Call: 1300 659 467
    • Kids Helpline  24/7 counselling service for young people aged 5-25.
      📞 Call: 1800 55 1800
    • Emergency Services (Police, Fire, Ambulance) For immediate danger or life-threatening situations.
      📞 Call: 000

    Quality Matters in Therapy

    Psychologists Sydney

    Choosing the right therapist for grief counselling isn’t just about qualifications. It’s about connection, depth, and real experience.

    Our team includes senior psychologists and counsellors who bring empathy, insight, and practical strategies that create lasting change.

    We’ve handpicked professionals who are not only highly trained, but also genuinely care about helping people move forward in their relationships.

    Questions

    Questions about grief

    Questions people ask about grief.

    Is online grief counselling effective?

    Yes. Studies show that online counselling is as effective as in-person sessions for grief support. The key factor is finding a qualified counsellor who provides a supportive and understanding environment, regardless of the format.

    Can counselling help with feelings of guilt or regret?

    Absolutely. Counselling provides a space to unpack and process complex feelings like guilt or regret, which are common in grief. Through compassionate reflection, you can work towards self-forgiveness and emotional resolution.

    Is grief counselling only for recent losses?

    Not at all. Many people seek counselling years after a loss when grief resurfaces due to life transitions, anniversaries, or other emotional triggers. Counselling is valuable at any stage of the grief journey.

    What happens in a grief counselling session?

    In a session, your counsellor will provide a safe space for you to explore your feelings without judgment. You’ll work together to understand your unique grief experience, learn coping strategies, and build rituals or practices that support healing.

    When should I seek professional support for grief?

    If your grief feels stuck, overwhelming, or is interfering with your ability to function day-to-day, seeking professional support is a wise step. Counselling is also helpful if you’re struggling with feelings of guilt, anger, or isolation that won’t ease with time.

    Is it normal to feel numb after losing someone?

    Yes. Emotional numbness is a common grief response. It’s the mind’s way of protecting you from overwhelming pain. If numbness persists and you feel disconnected from life, counselling can help you process those feelings gently.

    How long does grief last?

    There’s no timeline for grief. Some people find their emotions settle within months, while others experience waves of grief for years. It’s not about “getting over it,” but about learning to live with the loss in a way that feels manageable. If grief continues to interfere with daily life after an extended period, counselling can provide support.

    Before you book

    Do I need a referral?

    No referral is needed to start. For Medicare rebates, ask your GP about a Mental Health Treatment Plan. Please speak to our team about your options.

    How soon can I get an appointment?

    Most new clients are seen within days, sooner by telehealth. Many of our practices offer early morning, evening and weekend appointments, and our intake team will find the times that suit you.

    Can I see someone in person or online?

    Yes, you can choose either. You can see a clinician at one of our practices across Sydney, the coast and the Illawarra, or by video from anywhere in Australia, and many clients switch between the two.

    What happens in the first session?

    Your clinician listens to what’s brought you in, asks about your goals, and agrees to a plan with you. There is never any pressure to share more than you’re ready to.

    What are the fees, and can I claim Medicare?

    Sessions run for 55 minutes, and the fee depends on who you see. Counsellors start from $150, social workers and psychologists from $200, and clinical psychologists from $230. With a GP Mental Health Treatment Plan, a Medicare rebate may apply to sessions with a psychologist or a registered mental health social worker, so please speak to our staff about your options.

    Fees & rebates

    Clear fees, no surprises

    Counsellors

    From $150per 55-minute session
    No referral needed · start straight away

    Social workers

    From $200per 55-minute session
    Medicare rebate may apply, please speak to our staff

    Psychologists

    From $200per 55-minute session
    Medicare rebate may apply, please speak to our staff

    Clinical psychologists

    From $230per 55-minute session
    Medicare rebate may apply, please speak to our staff

    Every clinician is fully registered and insured, and bound by their professional association's Code of Ethics, as our counsellor guarantee sets out.

    How to get started, and how Medicare can help
    Pathway A · Start now
    Book directly
    • No referral needed, so you can start straight away.
    • No Medicare rebate on this path.
    • You can still get a plan from your GP later and start claiming Medicare then. If a rebate matters, ask for a psychologist.
    Pathway B · With Medicare
    See your GP
    • Your GP assesses you. If you are eligible you get a Mental Health Treatment Plan.
    • The plan lets you claim Medicare rebates.
    • Tell us you have a plan and ask for a psychologist or registered mental health social worker when you book.
    • The rebate only applies to services provided by psychologists or registered mental health social workers.

    Not sure which suits you? Speak to our team about your options.

    Getting started

    Getting Started With Therapy

    Choose a TherapistWe'll speak to you and help you find the best therapist for your issues (yes, we're local and real people!). We'll ask about what's going for you, you're location and availability. We'll then describe some counsellors for you to choose from.
    No Referral NeededYou can get started without a referral. If you do have Mental Health care plan from your GP, you may be eligible for a Medicare rebate. Give us a call and we'll run you through the options and how it all works.
    Costs and RebatesPrices vary depending on who you choose to see.Medicare Rebates and private health rebates may also apply. You can read about those in the FAQs at the bottom of this page.
    Reviews

    What clients say about getting matched

    4.8
    189 Google reviews across our 20 practice listings
    Counted 7 October 2026. Read them all on Google
    ★★★★★

    Great company, very very professional and rang back within minutes when planning an appointment

    Kristian D. · December 2022 · Google review, Elizabeth Street practice
    ★★★★★

    Admins here are super helpful and get you scheduled quickly based on your needs.

    Laura M. · January 2023 · Google review, Surry Hills practice
    ★★★★★

    Lovely professional staff. Very well informed and helpful. Accommodating and flexible. Empathy and kindness.

    Jocelyn W. · September 2022 · Google review, Bondi Junction practice

    Reviews are shown as written, about our booking and matching service.

    Speak to a Psychologist

    Let us answer your questions and help you choose from a range of Psychologists, Counsellors and Relationship Therapists, near you.

    We are not a crisis service. If you or someone you know is in immediate danger, call 000. For 24/7 support, call Lifeline on 13 11 14.
    Request a Booking