Employee Assistance Programs (EAP) Counselling Sydney

Associated Counsellors & Psychologists Sydney is a specialist provider of quality psychological services to individuals, couples and organisations. We operate as an affiliate network of highly competent and professional counsellors & psychologists dedicated to best practice in the betterment of our clients emotional wellbeing. We continue to offer excellence in employee assistance services to clients ranging from smaller companies to national corporations and federal government departments. We pride ourselves on the provision of personalised quality service in the Sydney area.

Our Employee Assistance Programs (EAP) offer your staff ready access to confidential and professional counselling (usually short term or to address a specific issue or concern). Our consultants have the expertise to address the full range of personal and work related issues that may arise for your employees. Moreover, we have experience working at all levels of your corporate structure be it customer service staff, manufacturing workers, management, director or CEO level.

In delivering our services we seek to complement any existing employee support services provided by your own HR department. Our services delivery favours neither employee nor employer. We offer a professional counselling service based on a neutral stance that favours toward the best practice management of emotional or mental health issues toward resolution. Moreover, we have often worked hand in hand with other EAP/CIM providers who offer complementary support services to our clients.

Subject to availability, our consultants work from locations across Sydney, including Eastern Suburbs, North Shore, Western Suburbs, Hills District, Central Coast, Sutherland Shire, and Wollongong.

Our response time is designed to accommodate the urgency of your employees presenting concern. Generally we aim to offer appointments for general matters within 2-3 days. We aim to accommodate your employee’s preference for the counsellors location, appointment time and gender wherever possible.

You may wish to refer a particular employee with their agreement and with the goal of supporting the resolution of an identified issue, in which case we can assess and make best practice recommendations for care. Alternatively you can offer your employee’s access to self-referred services with a limitation to the number of sessions and with the possibility of incorporating our recommendations for treatment beyond the preset limits if required

Our associates offer professional trauma counselling. Our response capabilities range from initial assessment, debriefing, psycho-education and employee monitoring immediately following a critical incident to a more complete trauma counselling service following the onset of post traumatic stress disorder.

Our CIM services are limited to our Monday to Saturday business hours with consults held across most of our locations. Subject to availability we are available to attend on site.

It is becoming increasingly recognised that the provision of employee assistance programs lead to a general improvement in staff health, wellbeing and morale and that it demonstrates your commitment to being an employer of choice. Providing for your employees emotional wellbeing improves staff retention dramatically thereby reducing the cost of employee churn through burn out or other general conditions including employee stress, anxiety, depression, relationship issues and so on.

Costs

Our services such as general counselling and critical incident management are charged at a rate agreed with you, generally on a per consult or per group basis. Where your organisation requires materials for distribution to your staff, or general awareness sessions to be run, these are charged separately.

Qualifications

Our counsellors and psychologists must be registered in their state with a recognised counselling body such as the Australian Counsellors Association or be eligible for membership of the Australian Psychological Society.

Reporting & Confidentiality

All programs are governed by the national privacy principles contained in the counsellor’s membership bodies professional codes of conduct. Our reporting back to employers is limited to information about attendance and the provision of any further information back to the employer requires the written consent of the employee.

If you have any further questions regarding our EAP or Serious Incident Management services, please do not hesitate to contact us, and ask to speak to one of our Directors . We welcome your enquiry.

Further information on models, approaches and trends in Employee Assistsance & EAP can be obtained at the Employee Assistance (EAP) Professionals Organisation(USA) .